Security

How we protect data

• All traffic to dialpip is encrypted in transit.
• Each restaurant can only see its own calls, bookings, orders and invoices.
• Access to production systems is limited to a small number of authorised people.
• Passwords are stored as salted hashes, and repeated failed sign-ins are blocked.
• Payments are handled by a licensed payment provider; we never see or store card numbers.
• Backups are taken regularly and before every change to the service.

Reporting a problem

If you believe you have found a security issue, please tell us through the contact form and we will reply privately. Please do not access data that is not yours or disrupt the service while testing.

Incidents

If a security incident affects your data, we will let affected customers know without undue delay and take steps to contain it.